Those of you that use America Online as your Internet provider need to follow these directions.

The Problem:
It appears that AOL's proxy server does not instantly drop the VCCS Blackboard, E-mail or My JSRCC sites once a student logs off. This means that AOL/VCCS users may encounter a variety of error messages when they try to connect. The AOL proxy server causes a number of problems in using various databases including the VCCS library catalog.

Please note that AOL is not compatible with My JSRCC, the email program,  Blackboard or Student Information System. You will need to use either Internet Explorer or Netscape to access these programs.

The Solution:
Our instructions to AOL users is to do the following.
1. Connect to AOL in the normal way.
2. Minimize the browser window you used for the connection.
3. Launch a new browser window by clicking your Internet Explorer or Netscape browser icon and use this window to connect to VCCS Internet services.
4. Use the AOL session window to logoff the Internet when you are done.