GH Hall

Business Office

Payment Plan

Students who register for classes at Reynolds have the option to apply for the Nelnet Payment Plan through MyReynolds November 10-January 16 (for Spring 2015). Students must initiate the Nelnet Payment Plan contract by the corresponding Reynolds payment due date or the student will be dropped from classes for non-payment.

Note: Deadlines to enroll in Nelnet Payment Plan that are listed on the brochure are NOT the same as Reynolds tuition payment due dates. Reynolds deadlines take priority. Please review the Tuition Payment Due Dates section for a listing of the Reynolds deadlines.

Once logged into MyReynolds and registered for classes, you can apply for the Nelnet Payment Plan through the VCCS SIS Self Service page by clicking on the Apply Nelnet Payment Plan link. Participation in the payment plan may be accomplished only through this website; payment plan application by mail or telephone or at Reynolds is not available.

Financial aid cannot be factored in with the payment plan. Students with third-party authorizations must first contact the Business Office so student account balances can be adjusted prior to initiating the payment plan contract.

Spring 2015 payment plan contract balances will automatically be increased to match changes in tuition and fee balances up until January 16. Your installment payments will be adjusted accordingly. Students who wish to have their payment plan contract balances decreased must request the adjustment no later than two Business days prior to a scheduled installment date.  Decreases are permitted through March 17 by emailing the Central Business Office at ecashier@reynolds.edu. Classes added after January 16 must be paid in full directly to Reynolds at time of registration. Please review the Academic Calendar for registration dates and payment deadlines. 

Students who wish to terminate their Nelnet agreement must contact the Reynolds Central Business Office by email  at ecashier@reynolds.edu. For terminations to take effect before a scheduled payment date with Nelnet, written request must be received two (2) days before the scheduled payment date. Students who default on Nelnet payments or fees at any time can be terminated by Nelnet and classes will be dropped.

To participate in the Nelnet Automatic Payment Plan, visit www.MyCollegePaymentPlan.com/jsr.

Frequently Asked Questions about the Payment Plan

I don’t have a checking account, savings account, or credit card. Can I still enroll in the program?
No. In order to enroll in the Nelnet Payment Plan, you must have a bank account or credit card.

I only have a Visa.  Can I still enroll in Nelnet?

No. Nelnet currently accepts American Express, Discover, or MasterCard only.

Is there an additional fee for using a credit card instead of a bank account?

Yes. Nelnet charges an additional fee for using a credit card.

How much is the fee that is charged for using a credit card?

The amount of the fee is based upon the amount of tuition.

When will the enrollment fee be taken out of my account?

The enrollment fee payment is taken out immediately.

When is the down payment taken from my bank account or charged to my credit card?

The down payment is taken out immediately.

I enrolled in Nelnet and the down payment has been taken out but when I check my student account online it still shows a balance, why?

Reynolds and Nelnet computer systems are separate; therefore even though payments are being taken out by Nelnet it will still show a balance on the school’s system. Once Reynolds receives funds from Nelnet near the end of the semester we can post those payments to your Reynolds account. If you were current on all your payments with Nelnet this should zero out your balance with the school.

I am adding or dropping a class.  Will my payment plan agreement automatically be adjusted?

Increases will automatically be made only through January 16, 2015. Students who wish to have their payment plan contract balances decreased must request the adjustment no later than two Business days prior to a scheduled installment date.  Decreases are permitted through March 17, 2015 by emailing the Business Office  at ecashier@reynolds.edu. From January 17-March 17 only decreases and terminations are allowed on Nelnet contracts. Students must contact the Business Office to have any adjustments made during this period.  

I need to change the bank account that the payments are being taken out of, can you change this?
Reynolds is unable to do this. You will need to contact Nelnet at 1-800-609-8056.

I want to change the payment date, can you do this?
No. Nelnet has strictly established payments dates on the 20th of each month, unless the 20th falls on a weekend or holiday. If so, then the payment will be attempted on the next business day.

How do I terminate my Nelnet contract?

Students who wish to terminate their Nelnet contract must contact the Business Office by email at ecashier@reynolds.edu. For terminations to take effect before a scheduled payment date with Nelnet, written request must be received two (2) days before the scheduled payment date. Students who default on Nelnet payments or fees at any time can be terminated by Nelnet and classes will be dropped.

I have dropped my classes that were paid by using the Nelnet Payment Plan. When do I get my refund? Refunds for Nelnet Payment Plan participants are issued once the funds are received from Nelnet at the end of the semester

 

 

J. Sargeant Reynolds Community College
P.O. Box 85622
Richmond, VA 23285-5622

Central Business Office 
WDCC - Suite 202
Phone (804) 523-5186

Downtown Campus
Room 117A
(804) 523-5285

Parham Road Campus
Georgiadis Hall Room 204
(804) 523-5212

Goochland Campus
Room 108
(804) 523-5404