Student Success has been adopted as the ultimate goal of all college initiatives and endeavors.  All of the following goals contribute to the overarching goal of Student Success.

1.0     STUDENT ACCESS AND OPPORTUNITY
Ensure that all Virginians in the JSRCC service area have access and opportunity to participate in lifelong learning.

1.1        Increase JSRCC’s full-time equivalent enrollment annually through 2009.

1.1.1.      Increase FTES by 2% from 6,408 to 6,528 by adding and marketing additional sections of filled classes, hybrid courses, targeted distance education and dual enrollment classes, weekend classes, and non-traditional sessions (i.e. 8- and 12-week sessions).

1.1.2.      Continue the development of a plan for strategically increasing JSRCC’s full-time equivalent enrollment through 2009, using the results of the demand-based labor needs study and other enrollment trend analyses.

1.1.3.      Develop and initiate a plan for enhancing electronic student services to promote student access.

1.1.4.      Continue implementation of the classroom renovation and Phase IV projects, utilizing strategies that will minimize the impact of these projects on enrollment.

1.1.5.      Develop a 3-5 year growth plan for distance education courses.

1.2        Continue the implementation of new initiatives and improvements to existing programs to build and support relationships with K-12 school systems throughout the JSRCC service region in order to increase opportunities for high school students to enroll in college courses.

1.2.1    Coordinate planning activities with public school jurisdictions to optimize dual enrollment course offerings and to stimulate managed enrollment growth.

1.2.2    Review and revise dual enrollment contractual agreements with all local K-12 systems.  

1.2.3    Continue the implementation of and enhance the Governor’s Senior Plus program and other external transition programs, such as the Path to Industry Certification, Career Coach, and Commonwealth College Course Collaborative.      

1.2.4    Continue reporting and tracking capabilities of the Tech Prep program.

1.2.5    Develop recruitment plans and strategies to establish and meet enrollment targets for all Outreach and Recruitment programs.

1.2.6    Complete the review and update of the dual enrollment manual for high school partners.

1.2.7    Develop a dual enrollment internal procedures manual.

1.3        Expand and enhance the opportunities for high school dropouts to pursue a college education.

1.3.1    Enroll 50% of the Middle College graduates in post-secondary education/training within one year of graduation with GED from Middle College.

1.3.2    Continue to offer on-site GED testing for Middle College participants.

1.3.3    Continue to assist other VCCS institutions in the development of the Middle College program.

1.4        Expand opportunities for students to benefit from internal and external aid resources.

1.4.1    Increase by 10% from $377,000 to $450,000, scholarship dollars awarded to current and prospective students.

1.4.2    Implement a minimum of 12 financial aid workshops for current and prospective students.

1.5        By 2008, develop comprehensive plans for meeting the educational needs of underserved residents and employers in the distinct areas of the college’s service region.

1.5.1    Offer courses in Eastern Henrico County in order to establish base enrollment for the Eastern Henrico Campus.

1.5.2    Develop new programs for meeting the needs of residents and employers in the college’s service region, based on the labor market analysis.                  

1.5.3    By June 2008, develop a comprehensive programmatic vision for each of the college’s campuses.

1.5.4    By June 2008, develop renovation plans for each building based on campus focus areas in conjunction with plans for major building systems upgrades.

1.5.5    Identify a new credit or non-credit program that responds to an emerging, critical workforce need and submit an overview of the program including sources of funds to support the proposed program and anticipated outcomes to report to the VCCS.

1.6        By 2009, increase to 50% the ratio of full-time to part-time faculty.

1.6.1    Add full-time faculty positions.

1.6.2    Participate as a pilot institution in the Chancellor’s “Faculty Diversity Initiative Program”

1.7        By 2008, implement, where appropriate, the recommendations of the Chancellor’s Task Force on Nursing Education

1.7.1    Examine standards for admission to the nursing program.

2.0     TEACHING AND LEARNING
Ensure that teaching and learning remain the focus of JSRCC in helping students achieve their personal learning and career goals.

2.1    Improve the delivery of academic advising and support services by Fall 2007 in order to increase retention and student success.                                                                         

2.1.1    Develop an advising model that includes a training component.          

2.1.2    Enhance and market academic information (e.g., course sequences and locations, costs, expectations, Learning Environment, establish advising protocol checklist, electives, scholarship & financial aid opportunities, manner of communication, curriculum layout in catalog and other publications, etc.).

2.1.3    Redesign Student Success Fests with emphasis on support services (i.e. career, transfer, academic support services, and financial aid).

2.1.4    Require new curricular students to take orientation course within the first nine credits to familiarize them with institutional services and resources by Fall 2007.

2.1.5    Promote the community resource and referral guide for students to address their personal needs.

2.1.6    Identify barriers to student success in the placement test process (e.g., artificially low test scores, testing service availability, repeat testing, lack of pre-test information, etc. – consider innovative approaches, such as outsourcing).                               

2.1.7    Develop intervention strategies for students who fail the same course twice (e.g., a course of the type offered at VCU) by Fall 2007.                                    

2.1.8    Improve services to part-time, distance, and evening students.          

2.1.9    Develop and implement strategies for faculty to increase student awareness of resources available in the Libraries and Academic Support Centers.             

2.1.10  Implement recommendations from the report on processes, procedures, and resources of the Financial Aid Office in order to enhance services delivered to students.

2.1.11  Using a consultant, analyze the processes, procedures, and resources of Admissions and Records and the Office of Student Accommodations in order to enhance services delivered to students.  

2.1.12  Develop faculty training on services available to students, with a special focus on adjunct faculty.

2.1.13  Continue to assign advisors to students so students know their advisor. 

2.1.14  Define e-services for JSRCC.                                     

2.1.15  Develop an on-line interactive advising system to make accurate information more accessible by Fall 2007.                                                                         

2.1.16  Expand Student Orientation, Advising, and Registration (SOAR) program and group advising sessions from 1,000 to 2,000 students.                       

2.1.17  Research and develop an online orientation program by Summer 2006.             

2.1.18  Implement online orientation for Fall 2007 registration.

2.2    Improve out-of-classroom programming in order to enhance student learning and engagement by June 2008.

2.2.1    Begin implementation of the comprehensive vision and five-year strategic plan for Student Life.

2.2.2    Involve more faculty in advising student clubs to improve faculty-student interaction and explore incentives, rewards, and compensation for faculty.       

2.2.3    Design venues for encouraging students to interact with a peer population from different economic, social, and racial backgrounds.

2.2.4    Strengthen quality of student activities.                         

2.2.5    Develop peer mentor programs to develop student leadership by June 2008.

2.2.6    Develop or reconfigure facilities for student activities to increase offerings by June 2008.

2.2.7    Expand experiential learning opportunities by June 2008.

2.2.8    Strengthen study skills training for students.                 

2.2.9    Evaluate the Student Ambassadors Program and determine a 3-5 year plan for refinement.

2.3    Increase awareness and use of pedagogical techniques focused on active and collaborative learning, diverse learning styles, and interdisciplinary approaches by 2008.

2.3.1    Implement a program for training faculty on new pedagogical techniques focused on active and collaborative learning, diverse learning styles, distance learning and interdisciplinary approaches by June 2007.

2.3.2    Begin delivery of training on new pedagogical techniques by June 2007.

2.3.3    By 2008, trained faculty will develop and disseminate reports on their use of new pedagogical techniques; assess and reward new pedagogical techniques.

2.4    Increase the number of hybrid (blended learning) courses by Fall 2007 from 12 to 24.

2.4.1    During Spring 2006, select 10 additional faculty.         

2.4.2    During Summer 2006, train 10 selected faculty.           

2.4.3    During 2006-2007, trained faculty will offer at least one hybrid course.

2.5    Continue to implement a professional development and renewal program focused on the college’s strategic goals.                                                                                        

2.5.1    Continue to implement the professional development training program designed by the PD&R Committee to meet the continuing needs of employees in their varied and changing roles.           

2.5.2    Continue the customer service components of the professional development training program.

2.5.3    Continue the development and implementation of the training components focused on student outcomes assessment.                                                 

2.5.4    By May 2007, offer three professional development days with open enrollment training sessions that meet the needs of employees (November 21), classified staff (March 12), and teaching faculty (May 9).

2.6    Implement the vision and plan for the JSRCC Library of the Future by 2009.

2.6.1    Implement year one of the three-year plan for the libraries to include targets for improved facilities and resources, customer service benchmarks, and rates of faculty and student usage.    

2.6.2    Create the Learning Commons Advisory Team to develop the fully detailed Learning Commons Plan

2.7    Increase the college's first-time, full-time, program-placed student retention rate from 56% to 65% (90^th percentile for peer institutions) and the first-time, part-time, program-placed student retention rate from 41% to 45% (90^th percentile for peer institutions) by 2009.                

2.7.1    Continue implementation of the college’s Retention Plan.                  

2.7.2    Develop and implement an effective identification and survey of students who have “dropped out.”                                                                                  

2.7.3    Use COMPASS/ESL demographic and resource request questions to identify student interests and needs.                                                                        

2.7.4    Design cross-curriculum learning communities.

2.8    Improve course completion rates (student success and persistence rates) in online courses by Fall 2008 by implementing an advising and prerequisite screening plan.

2.8.1    Identify prerequisites for online courses by Fall 2006.  

2.8.2    Publish online course prerequisites for advisors and self-advising students by Fall 2006.

2.8.3    Implement prerequisite screening for online courses by Spring 2007. 

2.8.4    Collect and analyze data on student success and retention for Fall 2007, Spring 2008, and Summer 2008.

2.9    Increase the college’s graduation rate of first-time, full-time, program-placed students from 10.7% to 20% (90^th percentile for peer institutions) by 2009.                             

2.9.1    Identify best practices from peer institutions for increasing graduation rates.       

2.9.2    Increase the college’s graduation rate of first-time, full-time, program-placed students from 10.7% to 14% by June 2007.

2.9.3    Increase the college’s graduation rate of first-time, full-time, program-placed students from 14% to 17% by June 2008.

2.9.4    Increase the college’s graduation rate of first-time, full-time, program-placed students from 17% to 20% by June 2009.

2.10  By 2009, increase the academic rigor in the curriculum.              

2.10.1  Explore development of honors courses and program.

2.10.2  Develop and implement new approaches to improve performance in selected high risk/gatekeeper courses (e.g., learning communities, peer-mentoring, individualized lab instruction).

3.0     TECHNOLOGY

Build a world-class community college technology environment.

3.1    By 2009, maximize use of technology to improve cost effectiveness and efficiency in administrative operations.

3.1.1    Implement the plan for regular training of faculty and staff in the effective and efficient use of current and new technologies.

3.1.2    By June 2007, 30% of faculty and staff will complete required training in administrative software. (60% by 2008; 100% by 2009)

3.1.3    Develop and implement document imaging in all units.

3.2    Deploy instructional technologies competitive with the top tier of national peer group institutions by June 2009.

3.2.1    Implement year one of the three-year instructional technologies implementation plan.

3.2.2    Provide secure wireless Internet access to students, faculty, and staff at all college locations.

3.3    Deploy instructional technologies designed to provide effective access to instructional content by students with diverse learning styles by June 2009.

3.3.1    Implement year one of a three-year implementation plan for purchasing and installing hardware and software and training faculty and staff in the effective use of instructional technologies designed to meet students’ diverse learning styles.

3.4    By 2009, meet or exceed the VCCS Chancellor’s Technology Expectations.

3.4.1    By July 2007, gain approval by the VCCS of the 2007-2008 Technology Plan, documenting compliance with the Chancellor’s annual technology expectations.

3.5    By June 2008, implement a new AIS system.

3.5.1    Participate in implementation for the new AIS system according to VCCS timeline.

3.5.2    Maintain and evaluate the effectiveness of current legacy systems (i.e., PER) through the PeopleSoft AIS project implementation.

3.5.3    Develop or assist VCCS in the development of automated interfaces for JSRCC to communicate electronically and share financial and personnel/payroll data with state systems (i.e., CIPPS, BES, CARS, etc.) as part of the PeopleSoft AIS project implementation.

3.6    Convert SIS to PeopleSoft Version 8.9 in October 2006.

3.6.1    Complete testing, documentation and end-user training on new system.

3.7    Maintain most current versions of all academic and administrative software.

3.7.1    Upgrade to Blackboard Version 6.3.

3.7.2    Develop a plan to upgrade to Microsoft Vista and Office 13.

4.0     TRANSFER
Ensure that transfer to four-year colleges and universities is a seamless process for JSRCC students.

4.1    Continue to expand relationships with four-year universities and colleges to facilitate transfer of JSRCC students by June 2008.

4.1.1    Update and revise all articulation agreements.

4.1.2    Determine program areas for the establishment of new articulation agreements.

4.1.3    Promote career services and transfer options to better facilitate transition into workforce, improve facilitation of transfer into four-year institutions, and to enhance/refine students’ career and curricular goals.

4.1.4    Provide students with advice on regional career and employment opportunities by June 2008.

4.1.5    Develop a job placement assistance program by June 2008.

5.0     WORKFORCE DEVELOPMENT
Become the regional leader in workforce development by serving employer and economic development needs with flexible, responsive and progressive programs.

5.1    By 2009, increase the public’s knowledge and understanding of CCWA services and programs

5.1.1    Complete and implement a marketing analysis and plan.

5.2    Improve customer satisfaction

5.2.1    Develop, improve, and implement evaluation instruments to assess current customer satisfaction levels.

5.3    By 2009, increase companies and students served

5.3.1    The sales team closes the deal with 30 new clients (businesses or government departments that have not contracted with CCWA in the past two years).      

5.3.2    Analyze market trends and develop related products and services.

5.3.3    Create product lines targeted for minority businesses new and existing (e.g. Hispanic community).

5.3.4    Contact 100 businesses (>50 employees) that are not using CCWA services at least once per year.

5.4    Increase net and gross profits by 10% over the previous fiscal year.

5.4.1    Reinforce sales culture through weekly sales meetings and accountability.

5.4.2    Standardize the pricing methodology for contract training, facility rental, and consulting.

5.4.3    Increase facility rental gross income $10k above previous year-end amount.

5.5    Increase mutual understanding and appreciation of services and operations between CCWA and the colleges.

5.5.1    Develop and implement a communication plan to share information with CCWA colleges.

5.5.1.1    Create a survey to measure pre- and post-plan awareness.

5.5.2    Develop a proposal for a CCWA Employer Services Center.

5.5.3    Participate in college events, activities and advisory committees.

5.5.4    Identify key faculty partners for special programs.

5.6    Become the primary training provider of professional development for the college faculty/staff.

5.6.1    CCWA will place one manager on the college’s professional development committee.

5.6.2    CCWA will deliver course brochure to each full-time instructor at the colleges.

5.7    Develop and implement standard operating procedures (SOPs).

5.7.1    Assign a project team to create and implement documented SOPs.

5.8    Increase the knowledge and professionalism of CCWA Staff.

5.8.1    As part of each CCWA staff goals, include description of professional development plan that focuses upon improving leadership and job skills

5.8.2    Use CCWA staff development days to inform staff about CCWA products and services.

5.9    By 2009, promote cultural enrichment internal and external to CCWA.

5.9.1    Coordinate two cultural enrichment activities to include participation of both the community and CCWA staff.

5.10  By 2009, increase the number of mutually beneficial partnerships.

5.10.1  Create list of preferred organizations with which to partner and make appointments.

5.10.2  Create a point of contact with each locality in our service region and with key trade and professional organizations.

5.10.3  Coordinate at least one premier CCWA sponsored community event each year.

5.10.4  Cross-link web sites with preferred partners.

5.10.5  Play a leadership role in the Greater Richmond Region workforce career fairs.

5.11  By 2009, investigate and develop new opportunities relative to CCWA’s mission and vision.

5.11.1  Brief sales team monthly on new and emerging economic development and business opportunities in the region.

5.11.2  Dedicate a sales team meeting once per quarter to new business development and products.

5.11.3  Develop a purpose statement to ensure pursuit of grants is strategic and highly selective.

5.11.4  Write and submit grant proposals to bring in resources to support CCWA’s mission and product lines.

5.12   Align Career Studies Certificate program offerings with local industry needs and the Regional Cluster Analysis.

5.12.1  By December 2006, the academic deans and the CCWA will complete a collaborative review of current Career Studies Certificate program offerings to determine the degree of alignment with industry needs and the Regional Cluster Analysis.

5.12.2  By January 2007, the academic deans and the CCWA will identify the need for any new Career Studies Certificate programs and/or the need for any modifications to existing programs.

5.12.3  New program proposals and curriculum change proposals resulting from this review will be submitted to the Office of Institutional Effectiveness.

5.13  Continue to expand strategic partnerships for both credit and non-credit programs with critical industries.

5.13.1  Add two new partnerships for both credit and non-credit programs with critical industries.

6.0     RESOURCES
Expand the funding base for JSRCC to support its strategic priorities.

6.1    Secure approval for an annual 3% increase in local operating monies appropriated from counties/city governments.

6.2    Increase annual grant funding from federal, state, and foundation sources from $2M to $4M by 2009.

6.2.1    Continue the implementation of a long-range federal grant development program.

6.2.2    Provide proposals for VCCS federal earmarks and other federal grant funding opportunities that match college strategic priorities.

6.3    Increase the foundation endowment from $2.8M to $10M by 2009.

6.3.1    Implement Phase II of the major gifts campaign and secure $15M in gifts and pledges by June 2007.

6.3.1.1    Secure campaign committee member gifts by September 2006.

6.3.1.2    Announce the goal by May 2007.

6.3.2    Continue donor-centered communication strategies

6.4    Expand the annual donor base from 300 to 1,000 by 2009.

6.4.1    Clean up alumni records via Blackbaud program.

6.4.2    Screen alumni for major gift potential.

6.4.3    Develop prospect lists for special and community gift levels for the major gifts campaign

6.5    Provide scholarship support to qualified applicants by 2009.

6.5.1    Raise $550,000 in scholarships.

6.6    Implement the plan to elevate the Society of Retired Faculty to the next higher level of engagement with the college.

6.6.1    Design and implement an on-going communications program to inform and maintain a connection between the college and retired faculty.

6.7    By June 2008, develop a plan for identifying alternative funding sources for academic support services and other services currently dependent on special funding.

7.0     ADVOCACY & IMAGE

Strengthen the awareness and role of JSRCC in the communities it serves.

7.1    By June 2009, increase the student satisfaction rating for JSRCC customer services to at least 80% as documented by CCSSE or a similar survey.

7.1.1    Continue customer service training/certification to ensure that everyone interacting with the public projects a positive, helpful image of the college by at least 40% of all administrators, faculty, staff and office work study students. (70% by 2008, 90% by 2009)

7.1.2    Implement a program to ensure that new employees to the college receive customer service training as part of the process of new employee orientation.

7.1.3    Continue to update all signage and building maps on the college’s three campuses to help the public find necessary offices and services more quickly.

7.1.4    Continue to update and improve office, desk, and personnel identifiers in offices having direct contact with students and the public to provide current information.

7.1.5    Develop and distribute accurate maps of campus classroom buildings.

7.1.6    Refine the greeters program.

7.2    Complete the college-wide campus beautification project to enhance the learning environment in the classroom and other areas that attract and engage students by June 2008.

7.2.1    Continue the remodeling of classrooms (100% by 2008).

7.2.2    Complete the remodeling of faculty and staff offices (100% by 2008).

7.2.3    Develop a plan to update and improve at least 75% of the public areas inside and surrounding the college (100% by 2008).

7.3    Increase college visibility in local/state/national venues by June 2009.

7.3.1    Enhance the local, regional, and national image and awareness of JSRCC by having at least 15 members of the college’s administration, faculty, staff, student body, and College Board present at local, regional, or national conferences.

7.3.2    Strengthen and increase the college community relationships with local county/city/state officials through the Advocacy Committee and action plan of the JSRCC College Board.

7.3.3    Have a group of students and board members visit the Virginia General Assembly on at least two days during the 2007 session.

7.3.4    Show an increase of 10% over the number of articles/stories/etc. of the previous year to demonstrate telling our story more effectively and the improved quality of our marketing campaign.

7.3.5    Establish a database of organizations college-wide that document the full scope of community involvement of faculty, staff, and college and foundation board members.

7.4    Continue to improve the functionality and appearance of the college web site.

7.4.1    Administer a survey to determine web site satisfaction levels among target publics.

7.5    Continue to improve college publications and marketing materials.

7.5.1    Conduct a communications audit to evaluate the effectiveness of the methods for collecting data and information, to improve efficiency of production and distribution processes, to ensure accuracy of information, and to determine the most appropriate methods for communicating (print or electronic) and positioning our messages with a consistent voice.

7.5.2    Redesign major college-wide marketing materials (catalog, course schedule, program/school brochures, viewbook, etc.) as result of communications audit.

8.0            PLANNING & ACCOUNTABILITY

Plan for, evaluate, and document the needs, performance, and effectiveness of JSRCC instruction, operations, and services.

8.1    Maintain a balanced budget through 2006-2007.

8.1.1    Develop a process for examining program cost, including operating budget, personnel budget, and external funding and add to the requirements for academic program evaluation for programs to be evaluated in 2006-07.

8.1.2    Research the PeopleSoft AIS financials, when deployed, to determine the feasibility of a direct/indirect cost model using query tools.

8.2    Establish, by June 30, 2007, a comprehensive institutional effectiveness program by continuing with established components and implementing recommendations for improvement identified via gap analysis completed in February 2005.

8.2.1    Continue to utilize results of audit reports for improving institutional effectiveness by addressing audit exceptions within one month of notification of exceptions.

8.2.2    Implement the Administrative Unit Evaluation Process for all remaining units.

8.2.3    Continue to implement annual program review, including Career Studies Certificates, to include core indicators, student outcomes assessment results, advisory committee activity, and annual work plans.

8.2.4    Implement the revised Academic Program Evaluation Process to include review of faculty credentials, assessment of location, facilities and equipment, program cost, and advisory committees’ role.

8.2.5    Conduct an assessment of oral communication and critical-thinking skills as required by VCCS.

8.2.6    Continue to participate in the VCCS Task Force on General Education.

8.2.7    Review the recommendations of the VCCS Task Force on General Education, which is re-defining general education in the VCCS.

8.2.8    Develop and implement a plan to revise the college’s general education objectives, ensure that the college’s general education definitions and objectives are consistent with VCCS Table 5.1 (Minimum Requirements for Associate Degrees) as revised, and create a plan for assessing the general education outcomes of students.

8.2.9    Implement WEAVEonline.

8.2.10  Review the results of the two-year Dual Enrollment Quality Assurance assessment and recommend changes for improvement.                          

8.2.11  Continue to implement the Dual Enrollment Quality Assurance Plan.

8.2.12  Review the results of the Distance Education assessment and recommend changes for improvement.

8.2.13  Continue to implement the Distance Education Assessment Plan.

8.2.14  Develop a plan for assessing non-credit instruction.

8.2.15  Continue the implementation of the evaluation of the college governance and management structure.

8.3    Develop and implement a plan for improved college information and data management and reporting (class scheduling, enrollment, faculty workload, efficiency, adjunct contracts, budget and facilities, up-to-date policies) by June 2008.

8.3.1    Identify and document all data elements, sources, reports, and processes related to class scheduling, enrollment, faculty workload, efficiency, and adjunct contracts.

8.3.2    Identify and document all data elements, sources, reports, and processes related to facilities reporting and utilization.

8.3.3    Implement the plan for improved data management and reporting by June 2008.

8.3.4    Complete the review of the remaining 50% of all JSRCC college-wide policies for reaffirmation, revision, or deletion by June 2007.

8.3.5    Develop a process for on-going annual review of policies by policy committees.

8.4    Prepare the college for its 2010 SACS re-accreditation.

8.4.1    Develop a chart of SACS Core Requirements and Comprehensive Standards to include the unit/individual responsible for documenting compliance by September 1, 2006.

8.4.2    Appoint a Compliance Review Committee by September 1, 2006, to conduct a preliminary audit of Core Requirements and Comprehensive Standards by June 30, 2007.

8.4.3    Address audit deficiencies by June 30, 2008.

8.4.4    Submit Compliance Certification to SACS by March 15, 2009.

8.4.5    Appoint a Quality Enhancement Plan (QEP) Committee by September 1, 2006, to develop recommendations for QEP topics by April 30, 2007.

8.4.6    Select QEP topic by October 1, 2007.

8.4.7    Develop draft QEP by June 30, 2008.

8.4.8    Submit final QEP to SACS by July 1, 2009.

9.0              CAMPUS CLIMATE AND COMMUNICATIONS
Establish JSRCC as an exciting, positive, and safe learning and working environment.

9.1    Continue to place effective and open communications that build trust as a top priority throughout the college.

9.1.1    Monitor faculty and staff’s sense of improving communications by discussing it with constituency groups at least once a semester.

9.1.2    Monitor continuous improvement of communications through the presidential evaluation process.

9.1.3    Hold at least 4 campus-wide forums on each campus to share information, emphasize and reinforce trust, create a positive college culture, and foster open communications with faculty, staff, students, and the community.

9.2    Reinforce the college’s vision, mission, and values.

9.2.1    Place framed versions of the new vision, mission, and values statements in classrooms and common areas.

9.2.2    Continue to hold an annual Recognition and Awards Program to show appreciation of employee accomplishments.

9.2.3    Conduct an annual event such as the Scholarship Bowl that promotes collegiality and raises funds for scholarships.

9.3    Integrate the Learning Environment values into the college’s culture.

9.3.1    Implement specific strategies for integrating the Learning Environment into the college’s culture (see the Learning Environment Steering Committee’s work plan).

9.3.2    Continue to assess the effectiveness of the Learning Environment activities.

9.4    Strengthen a college culture that fosters principle-based management practices and that values continuous improvement.

9.4.1    Reinforce principle-based management at both the Fall and Spring Convocations.

9.5    Continue to value diversity and the richness of cultural differences.

9.5.1    Implement recommendations from the Cultural Enrichment Committee in the following areas in order to develop a culturally-rich environment:

9.5.1.1    Changes to policies, practices, and procedures that would enhance the environment

9.5.1.2    Events that celebrate diversity

9.5.1.3    Strategies that would ingrain diversity into the college culture

9.6    Continue to emphasize safety as a top priority throughout the college.

9.6.1    Implement the new Emergency Preparedness Plan.

9.6.2    Continue to conduct college-wide training on new Emergency Preparedness Plan.

9.6.3    Conduct a safety audit of each campus and develop a plan for addressing identified needs.

9.6.4    Develop a fire prevention plan.

9.6.5    Develop a computer-based emergency preparedness training module.

9.6.6    Continue desk and incident audits to improve emergency response – three on each campus per year.

9.7        Assess the effectiveness of JSRCC Police and Security Services Department.

9.7.1    Use the results of the unit evaluation of Police and Security Services to recommend improvements.