Employment Opportunities

Financial Aid Outreach Specialist

(Education Support Specilaist II)

At J. Sargeant Reynolds Community College, we are committed to the success of all students.  We believe all students will reach their full potential when we create conditions that allow it and it is our responsibility to do so. We are mindful that equitable outcomes are only achieved through intentional action that eliminates barriers to achievement. Successful candidates for positions, regardless of job duties, must embrace the responsibility to serve all students so that they may succeed and prosper.  


TYPE OF APPOINTMENT: Part-time hourly position without state benefits. Part-time employees are restricted to working approximately 29 hours per week or less, not to exceed 1,500 hours annually. Position is funded through April 30, 2022, further employment will be based on funding availability.


DUTIES: The Financial Aid Outreach Specialist is responsible for providing exceptional customer service and outreach to students who may be eligible for additional federal and state financial aid through the special consideration application process. This position will also provide frontline services to prospective students, current students, staff, and faculty by delivering information and guidance regarding financial aid and general college enrollment processes. This position will also assist with other projects as assigned by the Assistant Director and/or Director of Financial Aid.


QUALIFICATIONS REQUIRED: Demonstrated ability to provide exceptional customer service to a diverse population of constituents. Demonstrated ability to interpret policies and procedures. Demonstrated ability to establish positive working relationships while working both independently and as part of a team. Demonstrate ability to identify and resolve problems. Demonstrated ability to communicate, orally and in writing, and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion. Demonstrated experience with current software programs to include Microsoft Office suite and Google suite. High school graduate or equivalent. The selected candidate must be able to pass the college’s pre-employment security screening.


QUALIFICATIONS PREFERRED: Associate’s degree is preferred. Prior experience in financial aid is also preferred.


STARTING SALARY: Starting hourly rate is $13.63-$14.67 per hour, based on related experience.


APPLICATION DEADLINE: Applications will be accepted until the position is filled.

To apply for this position, please visit


CONTACT INFORMATION: Emily Duncan, Recruitment Coordinator Email:

Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.  

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Additional information is available at the College’s Website:


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J. Sargeant Reynolds Community College does not discriminate on the basis of age (except when age is a bona fide occupational qualification); color; disability; gender identity or expression; genetic information; military service; national origin; political affiliation; pregnancy, childbirth, or related medical conditions, including lactation; race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); religion; sex; sexual orientation; veterans status, or any other non-merit based factor in its employment opportunities, programs, services, and activities. 


Reynolds Community College Office of Human Resources Parham Road Campus Workforce Development and Conference Center, Suite 121  1651 E. Parham Road Richmond, VA 23228 (804) 523-5249