Employment Opportunities

 Financial Aid Technician Senior - Special Programs and Outreach, #00294

(Education Support Specialist II)

***Open to current Reynolds employees only***


J. Sargeant Reynolds Community College is one of the largest community colleges in Virginia and offers a variety of academic programs and services to the residents of the City of Richmond and five nearby counties. Annually, our three campuses serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. During our 48-year history Reynolds is proud to have educated more than 350,000 people in the greater Richmond area. Additional information is available at the College’s website:  

Reynolds is seeking applicants who share in its commitment to student success by striving to eliminate barriers to college access and achievement. The College champions a culture of inclusivity and diversity by recruiting and retaining a dynamic workforce who share in the value of respecting and celebrating a deeply diverse community of students, faculty, and staff. Reynolds is currently seeking applicants for the position of Financial Aid Technician Senior-Special Programs and Outreach which will be assigned to Enrollment Management and Student Success under the Office of Financial Aid on the Parham Road Campus, 1651 E. Parham Road.

TYPE OF APPOINTMENT:  Full-time classified position with state benefits.   This position is open to current full-time and part-time employees of Reynolds Community College only.


DUTIES:  This Financial Aid Technician Senior – Special Programs and Outreach position supports the delivery of a comprehensive financial aid program by coordinating the administration of campus-based programs, including the Federal Work-Study Program, as well as internal and external educational financial assistance programs. In addition to these responsibilities, the Financial Aid Technician Senior–Special Programs and Outreach position reviews FAFSA and conducts verification in accordance with federal and state guidelines, supports the outreach efforts of the college, as well as assists with other financial aid-related functions as required by the Office.

QUALIFICATIONS REQUIRED:   Working knowledge of student financial aid programs, operations and services; and enrollment management. Working knowledge of federal, state, and educational policies and procedures related to student financial aid. Demonstrated ability to counsel students, parents and college community regarding financial aid matters utilizing a high level of customer service; and to effectively interpret policies and procedures. Demonstrated ability to independently perform various financial aid program functions such as processing applications, performing verifications, determining eligibility, and maintaining appropriate records. Demonstrated ability to resolve problems and effectively utilize organizational skills. Demonstrated ability to maintain harmonious working relationships; and to communicate effectively, orally and in writing, with a diverse population. The selected candidate must be able to pass the college’s pre-employment security screening.

QUALIFICATIONS PREFERRED:  Graduation from an accredited college or university with course work in business administration, human services counseling, a social science or related field is preferred.  Current work experience in financial aid programs/operations/services is preferred. Successful and demonstrated high performance in exceptional Customer service. Professional experience (program coordination, project management, and conflict resolution) is preferred. Computer experience, preferably with Microsoft Word, Excel, PowerPoint, Access and the Internet.


PAY BAND RANGE: $27,004 - $70,017  

STARTING SALARY:  Approximate maximum hiring salary, $27,004 - $43,200, based on related experience.  

APPLICATION DEADLINE: Applications will be accepted through July 6, 2020.

To apply for this or any other Reynolds vacant position, please visit the Virginia Jobs website

CONTACT INFORMATION: Emily Duncan, Recruitment Coordinator Email:

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Reynolds Community College does not discriminate on the basis of age, color, disability, family medical history or genetic information, military service, national origin, parental status, political affiliation, race, religion, sex (including pregnancy and gender identity), sexual orientation, or any other non-merit based factor in its employment opportunities, programs, services, and activities. Employment-related inquiries regarding the college’s nondiscrimination policy should be addressed to: EEO Officer,

Reynolds Community College Office of Human Resources Parham Road Campus Workforce Development and Conference Center, Suite 121  1651 E. Parham Road Richmond, VA 23228 (804) 523-5249