Student Support Services
Reynolds Community College knows that students’ educational and career goals are important and Single Stop can help them address any hurdles that can occur along their journey. Single Stop connects students with resources and support to help them overcome emergencies so that their goal of graduation is not derailed.
The Single Stop team connects students with a variety of free and comprehensive social services and community resources so they can stay focused on their academic goals. These resources and support include:
- Benefits Screening – Learn whether you qualify for federal and state benefits, such as food and nutrition programs (SNAP, WIC), health insurance (Medicaid), cash, utilities, and more. You can also get assistance in applying for these benefits.
- Tax Preparation – Get help maximizing your tax credits and refund while filing your taxes for free.
- Health Care Enrollment – Explore health care insurance options and receive help with enrolling or renewing your coverage.
- Financial Education – Achieve your financial goals with guidance in budgeting and debt management.
- Community Resource Referrals – Get connected to community resources and agencies who can help you with your barriers or challenges. Areas include healthcare, food access, utility assistance, and more.
Students interested in learning about their eligibility for these benefits and resources can complete a profile using the online self-screening tool. Complete the Single Stop benefit screener here. Once the profile has been created, a staff member will reach out to review the results and help determine the assistance you could receive at no cost.
Single Stop Screener Tool
Single Stop provides a short, easy-to-use benefits screener and referral database to engage students about their potential eligibility for benefits and to refer them to organizations that can help them apply for those benefits.
Students can complete this quick screening online and then meet with Single Stop staff for assistance with finding local resources and supports. Single Stop will screen for services such as health coverage, food, housing and more.
Special Guidance for Virtual Single Stop Services
For students seeking assistance with wrap-around support services, you may receive services by one of the following ways:
Complete the Single Stop assessment at this link. Once you complete the assessment, a Single Stop staff member will reach out to you within 24 business hours of completion of the assessment.
- email: For general information, please send an email to SingleStop@reynolds.edu and someone will respond to your email within 24 business hours from the time of your email.
- phone: For general information, call the Single Stop number at 804-523-5005 and leave a message. You will receive a response within 24 business hours from the time of your message.
- For current students, you can set up a phone appointment or virtual appointment via Zoom by going into Navigate and requesting an appointment with a Single Stop staff member following the guidance below:
- Click on “Appointment” on the left-hand side of the screen.
- Click on “Select an Appointment.”
- Select “Single Stop” versus “Advising” when selecting the type of appointment.
- Select “Single Stop Assessment” as the service you are seeking for this appointment.
- Select the location that is most convenient for you (Please select Phone or Virtual as your location).
- Select the staff member available at that location. Select a day/time that works for you and save the appointment.
- If you do not see an available appointment with your advisor, please call 804-523-5005 for assistance.
Reynolds has food pantries located on each campus to address emergency food needs. Any currently enrolled student having challenges with securing meals can stop by Student Support Services and our staff will assist you. Student Support Services are located at the following:
Students have two ways to access our food pantries:
For Food Pantry questions, please call (804) 523-5005, or email us at firstname.lastname@example.org.
In instances where students may need assistance with bills due to sudden, extenuating circumstances, funds may be available in the form of an emergency loan. Students interested in emergency loans may receive up to $1,500 to help with the costs that include rent, transportation, food, and other expenses associated with attending college during the academic year.
- Be a registered Reynolds Community College student during the semester in which funds would be applied
- Be eligible for financial aid
- Provide documentation of the emergency
Emergency loan requests are reviewed and discussed on a case-by-case basis. While emergency funds are not guaranteed, we make every effort to help support student needs. Emergency loans come from Foundation funds, but must be repaid through expected financial aid refunds.
For more information regarding any of the resources listed above, please contact:
Parham Road Campus
Additional sources for assistance
- Reynolds Mentoring Programs
Students can be matched with a staff or faculty member to help guide them through the academic year and receive extra support and guidance. For more information and to access the application, please visit reynolds.edu/mentor.
- New Health Coverage For Adults
If you applied for Medicaid in the past and were denied, you may now be eligible. For more information about the new coverage, including answers to frequently asked questions, visit www.coverva.org.
- Food, Housing, Mental Health Services, etc.
Virginia 211 is a resource for all residents of Virginia that provides information on basic needs: food, housing, mental health services, and more. Individuals who are seeking these services may obtain access to these services three ways:
- Look online at https://www.211virginia.org/. You can search for resources based on your where you live.
- Call 2-1-1 hotline, where you can obtain information 24 hours a day.
- Contact Single Stop, where we will assist you in searching the available resources to address your needs.