Systems Engineer Analyst, #00423
(Information Technology Specialist I)
At J. Sargeant Reynolds Community College, we are committed to the success of all students. We believe all students will reach their full potential when we create conditions that allow it and it is our responsibility to do so. We are mindful that equitable outcomes are only achieved through intentional action that eliminates barriers to achievement. Successful candidates for positions, regardless of job duties, must embrace the responsibility to serve all students so that they may succeed and prosper. Reynolds is currently seeking applicants for the position of System Engineer Analyst which will be assigned to the Department of Technology on the Parham Road Campus.
TYPE OF APPOINTMENT: Full-time classified position with state benefits.
DUTIES: The System Engineer Analyst is responsible for providing support, management, and security expertise for endpoint support college-wide. This position also works proactively to ensure that technologies encompassing endpoint security, data integrity, and identity management are configured and maintained according to Reynolds and Virginia Community College System (VCCS) security requirements. This position will champion the use of enterprise tools from Microsoft to develop and deploy secure software images, while collaborating and being an escalation point for Computing Support units who are responsible for managing computers. System administration duties of the position include, but are not limited to, Tiers 1 & 2 support of Microsoft Servers, SCCM/MECM. Intune, VoIP system, and assist help desk team and end-users as needed.
QUALIFICATIONS REQUIRED: Considerable working knowledge of and experience with endpoint security technologies and systems, including anti-virus and endpoint protection software, full disk encryption, and two-factor authentication (MFA). Demonstrated ability to use enterprise tools for vulnerability scanning, risk analysis, and mitigation. Demonstrated ability to use enterprise tools for creating, packaging, and deploying software in a Windows environment. Demonstrated ability to interpret scripts for automation of endpoint management tasks, system configurations, and parsing data. Supporting experience with management and reporting of enterprise patching, policy creation, and directory services within a Windows environment as well as Office365. Demonstrated ability to learn new software and champion its deployment in an organization, while handling multiple tasks in a fast-paced environment. Demonstrated skill and experience with managing enterprise endpoint tools, imaging, software packaging, and patching; experience creating and interpreting multiple scripting languages (PowerShell, Batch, etc.); and ability to perform Tier 1 & 2 servers and infrastructure support. Demonstrated ability to provide exceptional customer service and communicate and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion. Ability to work independently when given unfamiliar tasks to complete, only requesting assistance when there is no known precedent to the given situation or an unforeseen issue arises. Graduation from high school supplemented by training in computer information systems or a related area is required.
QUALIFICATIONS PREFERRED: A Bachelor’s degree in computer information systems or a related area is preferred. A security credential such as CompTIA Security+ is also preferred.
PAY BAND: 4
STARTING SALARY: Maximum starting salary, $62,400. Based on related experience.
APPLICATION DEADLINE: Applications will be accepted until the position is filled
To apply for this posting, please visit https://jobs.vccs.edu/postings/42607
CONTACT INFORMATION: Emily Duncan, Recruitment Coordinator Email: firstname.lastname@example.org
Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Additional information is available at the College’s Website: www.reynolds.edu.
J. Sargeant Reynolds Community College does not discriminate on the basis of age (except when age is a bona fide occupational qualification); color; disability; gender identity or expression; genetic information; military service; national origin; political affiliation; pregnancy, childbirth, or related medical conditions, including lactation; race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); religion; sex; sexual orientation; veterans status, or any other non-merit based factor in its employment opportunities, programs, services, and activities.