MyReynolds Username

Users can find their MyReynolds username by clicking on the Forgot My Username link on the MyReynolds login page.

  • Enter your email address that is associated with your account (the email address must be on file in your records in the Student Information System, a.k.a. SIS).
  • Click the I'm not a robot box.
  • Click Next.
  • On the next screen, you will see a message with the additional steps you must follow to recover your username.  Please read this information carefully.

If you need additional assistance with recovering your username, call the Reynolds Information Center at 804-371-3000.

MyReynolds Password

Users can reset their MyReynods password by clicking on the Forgot My Password link on the MyReynolds login page.

  • Enter your VCCS username or your email address.
  • Click Continue.
  • Choose your preferred reset method. Note that the preferred methods that are available to you are based on your email address and mobile phone number information that is currently on file in SIS (Student Information System). If your information is incorrect, please click here to submit a Help Desk ticket to get it updated.
  • Click Submit.
  • It may take a few moments for your reset. You should then see a message with instructions that you will need to follow to reset your password.
  • Click Close to clear the message from the screen. You should then be directed to go to a page that will force you to change your password.
  • Enter your new password. 
    • Your new password must be between eight (8) and 32 characters long and must contain at least one capital letter (A-Z), one lower case letter (a-z), one number (0-9) and one special character ($, #, etc.).
    • Do not use a previously used password.
    • Do not use your birthdate or include any spaces.
    • Do not use more than two consecutive characters in your username, first name, or last name.
  • Verify that you see a message saying that you successfully changed your password.

    It is recommended to wait up to 10 minutes for your new password to be accepted by all VCCS applications, including Canvas, SIS (Student Information System) and Gmail.

    Go back to the MyReynolds login page and login with your username and the new password you created.  Make sure that you successfully authenticate to your account with a passcode or that you approve your login request to complete the login process.

If you need additional assistance with resetting your password, call the Reynolds Information Center at 804-371-3000.